Profizon← Back to home

Legal

Privacy Policy

Last updated: January 1, 2025

1. Introduction

Welcome to Profizon ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our website at profizon.app and our browser extension (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

  • Account information: Email address, name, and password when you register
  • Payment information: Billing details collected and processed by Paddle (our payment processor) — we never store your full card details
  • Communications: Messages you send us via email or support

Information collected automatically:

  • Usage data: ASINs you look up, analyses you run, features you use
  • Device information: Browser type, operating system, IP address
  • Analytics: Pages visited, time spent, click patterns (via PostHog analytics)
  • Cookies: Session cookies for authentication; no advertising cookies

Browser extension:

  • The extension reads Amazon product page URLs to extract ASINs
  • It does not read, store, or transmit any other browsing activity
  • It stores your authentication token and analysis cache locally in Chrome storage

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative messages (account, billing, security)
  • Respond to your comments and questions
  • Monitor usage to enforce our fair use limits and detect abuse
  • Improve our AI matching and profit calculation accuracy
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. How We Share Your Information

We share your information only in these limited circumstances:

  • Service providers: Supabase (database), Paddle (payments), Anthropic (AI processing — only product titles, never personal data), SerpAPI (product lookups), PostHog (analytics)
  • Legal requirements: If required by law, court order, or government authority
  • Business transfers: In connection with a merger, sale, or acquisition (with notice to you)
  • With your consent: For any other purpose with your explicit consent

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by emailing privacy@profizon.app.

After account deletion, we may retain anonymized aggregate data (e.g., total number of lookups) for service improvement purposes, but this data cannot be linked back to you.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted passwords (bcrypt hashing)
  • JWT authentication with short expiry
  • Row-level security in our database
  • Regular security reviews

No method of transmission over the Internet or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately at privacy@profizon.app.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and personal data
  • Portability: Request your data in a machine-readable format
  • Objection: Object to certain processing of your data
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, email us at privacy@profizon.app. We will respond within 30 days.

8. Cookies

We use minimal, essential cookies only:

  • Session cookies: To keep you logged in during your session
  • Analytics cookies: PostHog analytics to understand how the service is used (anonymised)

We do not use advertising cookies, tracking pixels, or cross-site tracking. You can disable cookies in your browser settings, but this may affect functionality.

9. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at privacy@profizon.app.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Our service providers (Supabase, Paddle, Anthropic) operate globally. We ensure appropriate safeguards are in place for any international transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will also send an email notification to registered users.

Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@profizon.app
  • Website: profizon.app

We aim to respond to all privacy enquiries within 48 hours.